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Klient-Tips for Team Leaders

Send handwritten cards to build stronger customer relationships

Send handwritten cards to build stronger customer relationships

How do you build your customers relationship? A handwritten card or note is a thoughtful and personal gesture that shows you care and appreciate the recipient. For employees, receiving a handwritten note from their employer can ๐—ฏ๐—ผ๐—ผ๐˜€๐˜ ๐—บ๐—ผ๐—ฟ๐—ฎ๐—น๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—บ๐—ฎ๐—ธ๐—ฒ ๐˜๐—ต๐—ฒ๐—บ ๐—ณ๐—ฒ๐—ฒ๐—น ๐˜ƒ๐—ฎ๐—น๐˜‚๐—ฒ๐—ฑ.

Adapting your user interface for visual accessibility

Adapting your user interface for visual accessibility

Whatโ€™s the importance of the User Interface in a PSA software? Recently a prospective customer who experienced visual challenges asked us how to adapt the Klient interface for accessibility. We happily walked them through a demo of how to do it.

Always lead with your โ€œwhyโ€

Always lead with your โ€œwhyโ€

Do you communicate your ideas with colleagues? If notโ€ฆ you should. Letโ€™s say youโ€™re describing a new feature to your dev team. You specify a button should appear on the top right of the interface.
Why? Is there a reason for that placement? For example, will it provide a better UX? Will it reduce scroll time?

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Top 43 Professional Services KPIs To Grow Your Firm

Top 43 Professional Services KPIs To Grow Your Firm

Iโ€™ve worked for 4 years in professional services within the management committee and many more in the software industry. From this experience, I wrote a list of all my favorite professional services KPIs I would use as part of a Professional...

Resource Histogram: Everything To Know For Resource Management

Resource Histogram: Everything To Know For Resource Management

Project management is a complicated beast, mainly because it requires monitoring resources. And resources โ€“ whether people, time, or money โ€“ can rapidly disappear.ย  However, with resource histogram project management, project managers (PMs)...

Letโ€™s Grow. Drakya and Klient become one!

Letโ€™s Grow. Drakya and Klient become one!

These last 2 years have truly been a blast. We've been using Klient PSA at the core of our operation to guarantee its efficiency and quality. We've learned a lot from you and from using our own software. Weโ€™ve transformed the way we operate...

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